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Cancellation Policy
posted on Monday, July 21, 2014

 BOOKING CANCELLATION

IF THE CHANGE OR CANCELLATONS IS DUE TO FORCE MAJEURE EVENTS ( INCLUDING WITHOUT IMITATION POLITICAL UNREST,WAR OR THREAT OF WAR RIOTS, CIVIL STRIFE, CLOSURE OF AIRPOTS OR PORTS,INDUSTRIES DISPUTERS, TERRORIST ACTIVITY, NATURAL AND NUCLEAS DISASTERS, FIRE, EPIDEMIC OR HEALTH RISK, ACTS OF GOD, FLOOD, ADVERSE WEATHER CONDITIONS OR OTHER SIMILAR EVENTS BEYOND SIPADAN WATER VILLAGE RESORT SDN. BHD’S CONTROL), YOU ARE AGREEING NO REFUND WILL BE MADE BY SIPADAN WATER VILLAGE RESORT SDN. BHD.

In the event of cancellation, the following cancellation charges shall apply:

A NON-REFUNDABLE 20% DEPOSIT FROM TOTAL PACKAGE PAID

 

PERIOD OF NOTICE                                                        CANCELLATION FEE

Confirmation date to 30 days before arrival                  30% of the trip's full price forfeited

29 to 01 days before arrival                                          50% of the trip's full price forfeited

NO SHOW of guest                                                       100% of the trip's full price forfeited

 

NOTE: IF PAYMENT BY CREDIT CARD, WILL DEDUCT ANOTHER 3% BANK CHARGE BEFORE REFUND THE BALANCE PAYMENT.


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